Selected offices of the Provincial Government of Cavite were subjected to the first surveillance audit for the 2nd cycle of ISO 9001:2008 Certification. The activity was conducted by external auditors from the Anglo-Japanese-American (AJA) Registrars on November 4-5, 2015. The team was composed of Ms. Maricel Velasco – Team Leader, Ms. Laureen Calmerin, Ms. Ingrid Manglapus and Mr. Robert Jarquio who did a thorough review of the extent of compliance or violations, if any, of the different certified processes to ISO 9001:2008 standard.
Prior to the actual audit, Ms. Velasco and Ms. Calmerin had an opening meeting with the heads and process owners of different departments at the Cavite Quality Management Office. Dr. Eva R. Defiesta, Quality Management Representative, facilitated the meeting which was also attended by Engr. Efren Nazareno, OIC-Provincial Administrator for Internal Affairs, who extended a message in behalf of Governor Jonvic Remulla.
Thirteen offices were audited in the two-day surveillance audit. The Office of the Provincial Governor, Provincial Health Office, General Services Office, and Provincial Jail were audited on the first day. The second day of external audit included the Provincial Accounting Office, Provincial Information and Community Affairs Department, Cavite Office of Public Safety, Provincial Engineering Office, Human Resource Management Office, Provincial Youth and Sports Development Office, Provincial Veterinary Office, Provincial Housing Development and Management Office and Cavite Quality Management Office. The top management was also audited through Dr. Defiesta. Management processes such as documentation and internal audit were also included in the 1st surveillance audit.
A closing meeting capped the two-day surveillance audit where process owners had the opportunity to hear the findings and audit observations as shared by Ms. Velasco. Although there were minor non-conformities raised, Ms. Velasco is confident that the PGC will be recommended for re-certification as soon as the correction and corrective actions are submitted within the period granted.